Throughout a lengthy career in Financial Services Kevin has demonstrated a track record of high performance and delivery. His experience is wide ranging and includes periods in sales, customer service and operations.

 

While Kevin ultimately operated at the senior (Board Director) level he maintained a close interest in the shop floor and stayed close to the customer experience.

He is capable in providing strategic direction and is highly proficient in Project Manager. This combination of strategic choice moving through to delivery is a powerful asset.

Equally comfortable working in a growth or distressed scenario Kevin’s ability to deliver Business improvement and effect change can be relied upon.

 

In addition Kevin has a wide range of skills in sales force recruitment, sales and marketing, training and management; developing and coaching teams to high performance.

 

In summary, Kevin can make a difference to your operation being highly competent in Company analysis; whether financial, operational or organisational. Providing business plans for sustainable performance.

Kevin’s recent history has been at director level for a PLC subsidiary in the Banking industry for the past 10 years specialising in extending loan facilities and associated products to the consumer market. Kevin’s high level focus on profitability through process and people has been the bedrock of his success.

Responsible for remote sales teams to an annual budget of over £500 million and  management of all related functions; Debt Recovery, HR, Change Management, Culture changes, Employee Engagement and the strategic direction of the business.

Kevin has wide experience in leading Call Centre operations, moving a dual site to single site operation and developing a Service centre start-up embracing lean thinking.

 

He has used his skills to successfully to direct, manage ,lead and develop major strategic changes in many operations, being achieved through highly motivated, well coached teams
 

Banking and Finance

Retail

HND Business studies

Finance and leasing diploma (Higher)

Senior Management courses as below-

 

Advanced Performance Management

Balanced Scorecard

Managing Diversity in the Workplace

Leading through collaboration

Leading in challenging times

Kevin is an experienced successful executive director with a desire to give the benefit of his wide corporate knowledge to support small and medium companies. He is a highly effective self aware leader with a proven track record as a key influential change agent and strategic enabler.

He is calm, but passionate, and has a real ability to detect issues from the detail, providing workable actions to improve profit/ engagement