Peter Cruickshanks  
 

Peter Cruickshanks
Outside In Management Ltd
62 Storrs Hill Road Wakefield
WF5 0DQ
Tel:
Fax: 
Mobile:
07790 615120

Email:
peter@outsideinmanagement.co.uk,
Web: www.outsideinmanagement.co.uk
  Case Studies
 
Core Disciplines Customer Service
 
 
 
Key Skills & Services:

Profitable business growth, business strategy, business planning.

Measurement and improvement of service quality and profitability.

Change management and people engagement

Career Background:

Trained as a Chartered accountant worked in management consultancy for Touche Ross specialising in Financial management and business improvement in private and public sector organizations.  Worked in Insurance and Utilities in finance and commercial management, running trading divisions supplying B2B services to manufacturing, public sector and legal markets.

 

 An Accredited Associate of the Institute for Independent Business, an international accreditation organization operating in over 30 countries established in 1984  specifically to assist independent businesses with practical advice that works

 
Industry sectors:

All Business to Business sectors. Specialist in delivering “lean systems” thinking to the service sector reducing customer failure demand and increasing customer service.

Qualifications:

ACA, MBA

Comments:

 
   
 
 

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