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Key Skills & Services: |
Knowledge Management, Continuous Improvement, Waste
Management, Process Improvement, Innovation, Change
Management, Analysis & Problem Solving, Mentoring
and Staff Development, Product Process Improvement,
Performance & Efficiency Enhancement, Quality
Control, Project Management, Maintenance |
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Career Background: |
25 years M&E in manufacturing, and 10 years in
management, from general management, Project
Manager, Contracts Manager, to Operations Director.
Championed right first time policy/ Total Quality
Management/ Waste Reduction which saved over 3000
Man Hours, and increased the quality from 45% to
around 85%. Streamlining Management and Work
Schedule removing 2500 wasted man hours, increased
quality, reduced budget overruns significantly,
performance and efficiency increased, obtaining
greater customer satisfaction. Quality
Monitoring Forward Planning & Communication
Methodology saving 15% on overspend on budget and
increasing quality, performance, team moral and
efficiency of sites, Standardisation of multiple
high volume, high pressure sites, increased KPI’s by
58%, quality and customer satisfaction.
Streamline room booking & financial processes,
cancelation reduction, implemented continuous
improvement and room reallocation system, which
created significant savings boosted profits and
reduced overheads. Championed new quality
monitoring and checking process that made
significant increase to quality level, team
dynamics, reduction in costs, higher KPI’s,
Development of new department brought significant
savings to the organisation. Worked as a systems
design engineer on PLC and SCADA systems, have many
years hands on M&E experience with qualifications |
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Industry sectors: |
Manufacturing, Steel, Food, Chemical, Water,
Construction, Local Authority, Housing, Non-profit
Organisation, Facilities Management |
Qualifications: |
BEng Hons Degree – Electronic Systems & Control
Engineering
Advanced Diploma in Project Management Level 6 PMI,
APM
Fully Qualified M&E Engineer
Undertaking MSc/PGdip/PGcert in Business Excellence
& TQM, EFQM Assessor, and MCQI |
Comments: |
My mission statement is to bring business excellence
to an organisation along with providing them with
the understanding of what quality is all about. I am
passionate about quality and the deliverance of it.
I am totally customer focussed and get great
enjoyment from helping others. I am familiar with
Lean, Kaizen, TQM, ISO 9001, Six Sigma; I use all
tools and techniques to solve problems. |
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