·         Operational Information systems

o        Support in computer systems procurement

o        Helping clients to make better use of current systems

o        Review of in-house ICT/IT/IS services: identify opportunities to cut costs / better meet business needs

·         Process improvement & cost and waste reduction.

·         Techniques include: value chain analysis; activity based costing; statistical process control; process mapping and re-engineering

·         Project reviews & project management advice

·         Business reviews

·         Change management: assisting clients to enable change and develop a culture of continuous improvement

·         Coaching

• Sponsored engineering student with GEC Telecommunications
• Degree in Electrical and Electronic Engineering – Nottingham University
• AT&T Istel – Software House. Progressed from business analyst / programmer role to leading projects developing and implementing operational computer systems for manufacturing (discrete items) and assembly plants
• MBA at Bradford University. Specialised in operations and total quality management
• PricewaterhouseCoopers – manufacturing and service industry clients. Projects focussed on improving the efficiency and effectiveness of the client’s business
  • Development and implementation of operational information systems
  • Process improvement
  • Change management
  • Coaching (clients and internal)
  • Project management
  • Project and business assessments/reviews
• Creation and management of a regional service for a national charity providing parental support
• Child education provider: Replacement of existing premises with new building. Staff recruitment & support. Developed operational policies and procedures.

• Manufacturing: aerospace, automotive, clothing, personal care products, construction vehicles, fuel processor and distributor.
• Service: automotive distribution and after sales service, facilities management provider, water company, electricity supply and distribution, childcare provision, central and local government, parental support charity.